Utilities Manager system collects automated meter readings (AMR) data from water, electric, gas and PV system FIT meters.
When the data arrives our server checks the location alarm thresholds and if consumption is outside expected range an action alarms is triggered.
An action alarm means something wasteful is happening on site so one of the Utilities Manager Team will review the data and phone the site manager. Sometimes the site manager can explain unexpected consumption, however the call is always welcome.
Around 10:00 daily, including high days and holidays the Utilities Manager Bureau Service checks these alarms and calls customers if appropriate. Without this Bureau Service automated meter reading and targeting is not so effective.